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We are committed to the highest standards of governance, transparency and accountability, ensuring that we always act with integrity and in the best interests of children and young people.

We take very seriously our responsibility of using our supporters' donations to achieve impact for children and young people, and as such we apply the highest standards of good governance.

Corporate governance

The Alannah & Madeline Foundation is national not-for-organisation, registered with the Australian Charities and Non-for-profits Commission (ACNC).

We are a Public Benevolent Institution and endorsed by the Australian Taxation Office as an Item 1 Deductible Gift Recipient (DGR) and Tac Concession Charity (TCC).

The Foundation is proud be a member of the Fundraising Institute of Australia, which sets high standards for fundraising practice, transparency and accountability. We comply with the Fundraising Institute of Australia Code of Conduct for ethical fundraising practice.

Accountability

We conduct all of our activities ethically and to the high standards of integrity. Our people, including Board members, employees and volunteers, are required to sign up to our Code of Conduct and undergo regular training in child safeguarding.

We regularly produce and release reports about the impact of our programs, and through our strategic plan, we are committed to continously learning, adapting and growing to ensure the effectiveness of our program interventions, our advocacy work, and our operations.

We have also have organisational policies that address safety, privacy, bullying and harrassment, and equity and equal opportunity. These policies help our employees and volunteers meet our high standards of ethical conduct.

We are a Child Safe Organisation

All organisations working with children must take steps to prevent child abuse. They cannot assume that child abuse does not, and cannot, happen within their organisation.

We align with the Victorian Child Safe Standards and the National Child Safe Principles across all our work.

The Child Safe Standards aim to:

  • promote the safety of children
  • prevent child abuse
  • ensure organisations and businesses have effective processes in place to respond to and report all allegations of child abuse.

Child Safe Standards work by:

  • driving changes in organisational culture – embedding child safety in everyday thinking and practice
  • providing a minimum standard of child safety across all organisations
  • highlighting that we all have a role to keep children safe from abuse.

For further information on how we implement this, read our Child Safe Policy which, along with our organisation's vision ensures that we will work to uphold the United Nations Convention on The Rights of The Child.

Making a complaint or providing feedback

We welcome your feedback and questions, and we take complaints very seriously.

Any complaint or dispute we receive will be dealt with in a constructive and open manner and resolution achieved in a timely and effective way.

To make a complaint or provide feedback, please contact our Supporter Relations Team on 1300 720 747 or send us an email.

Read our key governing documents

Gift In Wills Teenage Heart 1 Mango

Who We Are

Learn more about the Foundation, who we are, and what do we.

Helping Children Recover Young Kid 1 Mango

Reports and Publications

Read our key report and publications including our annual reports, and financial statements, strategic plan and other publications.