Key Organisational Policies | Alannah & Madeline Foundation Skip to main content

We are committed to upholding the right of every child to be safe.

Our organisational policies and guidelines ensure we act with integrity and honesty – and always in the best interests of children and young people.

Child Safeguarding - Policy & Framework

Child Safety - Standards of Behaviour

Privacy Policy

Donations and Sponsorship Policy

Whistleblower Policy

Feedback and Complaints Policy

We welcome your feedback and questions, and we take complaints very seriously.

Any complaint or dispute raised and received will be dealt with in a constructive and open manner and resolution achieved in a timely and effective way.

You can make a complaint or provide feedback here, or contact our Supporter Relations Team on 1300 720 747 or send us an email.

Contact us

For questions, feedback or concerns, please use the form below to contact us.

Your contact details

If your organisation is eligible for Buddy Bags and you would like to place an order, please fill out our Buddy Bags Order Form. For all other Buddy Bags enquiries, please fill in your message below.

We view feedback as an opportunity to understand what we do well and what we could do better. We treat all feedback as genuine will handle it confidentially and sensitively.

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